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Terms & Conditions

Last Updated: 14/12/2025

These Terms & Conditions (“Terms”) govern the access to and use of services provided by Lunaplex Growth (“Company”, “we”, “us”, “our”) by any individual or entity worldwide (“Client”, “you”, “your”). By accessing our website, communicating with us, or engaging our services in any manner, you agree to be legally bound by these Terms. If you do not agree, you must immediately discontinue use of our services.

1. International Applicability

Lunaplex Growth provides services globally. The Client acknowledges that:

  • Services may be delivered remotely across international borders

  • Local laws in the Client’s jurisdiction may apply to the Client’s business

  • Compliance with local laws is solely the Client’s responsibility

Lunaplex Growth shall not be responsible for ensuring compliance with laws, regulations, or industry standards outside India.

2. Scope of Services

Services include, but are not limited to: growth strategy, customer acquisition, performance marketing, marketplace optimization, website development, CRO, AI-driven optimization, consulting, and related digital services.

The scope, deliverables, timelines, and fees will be defined in a written proposal, invoice, agreement, email, or digital communication approved by the Client. Any services not explicitly included are excluded and subject to additional charges.

3. No Guarantees or Warranties

All services are provided on a best-effort basis. Lunaplex Growth makes no guarantees, express or implied, including but not limited to:

  • Revenue, profit, sales, leads, or conversions

  • ROI, ad performance, rankings, or traffic

  • Platform approvals, account health, or continuity

All forecasts, projections, case studies, or examples are illustrative only and shall not be interpreted as commitments.

4. Client Obligations

The Client agrees to:

  • Provide accurate, lawful, and complete information

  • Obtain all necessary rights, licenses, and consents

  • Provide timely feedback, approvals, and access

  • Ensure compliance with all applicable local and international laws

Failure to comply may delay or negatively impact results, for which Lunaplex Growth bears no liability.

5. Payments, Taxes & Currency

  • All fees are payable in advance and are strictly non-refundable, unless expressly stated otherwise in writing.

  • Fees may be charged in INR or other agreed currencies.

  • The Client is responsible for all applicable taxes, duties, withholding, foreign transaction fees, and bank charges in their jurisdiction.

  • Lunaplex Growth shall receive fees net of all deductions.

Non-payment or delayed payment may result in immediate suspension or termination of services.

6. Intellectual Property Rights

All intellectual property, including but not limited to strategies, frameworks, methodologies, processes, tools, designs, content, code, and documentation developed by Lunaplex Growth, remain the exclusive property of the Company, unless explicitly transferred in writing.

The Client is granted a limited, non-transferable, non-exclusive right to use deliverables solely for their internal business purposes.

Unauthorized reproduction, distribution, resale, or disclosure is strictly prohibited.

7. Confidentiality & Public Use

All confidential information exchanged shall be protected by both parties. Lunaplex Growth reserves the right to display the Client’s name, logo, and non-confidential results for marketing or portfolio purposes unless restricted by a written non-disclosure agreement.

8. Third-Party Platforms & Dependencies

Lunaplex Growth is not liable for:

  • Actions, policies, or decisions of third-party platforms or tools

  • Algorithm changes, suspensions, bans, data loss, or service disruptions

  • Regulatory actions or platform enforcement in any jurisdiction

The Client acknowledges full responsibility for third-party account compliance.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Lunaplex Growth shall not be liable for indirect, incidental, special, punitive, or consequential damages

  • Total liability shall not exceed the total fees paid by the Client for the specific service giving rise to the claim

All services are used at the Client’s own risk.

10. Indemnification

The Client agrees to indemnify, defend, and hold harmless Lunaplex Growth, its directors, employees, contractors, and affiliates from any claims, losses, damages, liabilities, or expenses arising out of:

  • Client’s business activities

  • Content, products, or services provided by the Client

  • Legal or regulatory violations in the Client’s jurisdiction

  • Breach of these Terms

11. Termination

Lunaplex Growth may terminate services immediately without notice or refund if:

  • The Client breaches these Terms

  • Payment obligations are unmet

  • The Client engages in unlawful, unethical, or abusive behavior

Termination shall not affect accrued rights or payment obligations.

12. Independent Contractor Status

Nothing in these Terms shall be deemed to create a partnership, joint venture, employment, or agency relationship between the parties.

13. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts of the State of Gujarat, India, irrespective of the Client’s location.

14. Force Majeure

Lunaplex Growth shall not be liable for failure or delay in performance due to events beyond reasonable control, including but not limited to acts of God, government actions, internet outages, platform failures, or international restrictions.

15. Amendments

Lunaplex Growth reserves the right to modify these Terms at any time. Continued use of services constitutes acceptance of the revised Terms.

16. Acceptance

By accessing our website, contacting us, or engaging our services, the Client confirms full acceptance of these Terms & Conditions.

Lunaplex Growth
Global execution. Indian legal authority. Absolute clarity.

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